• Customer Services
• Support Outside the U.S.
• Research Reports
• College Credit
• User Security
• Exam Policies
• Beta Opportunities

Exam Policies

As part of our ongoing effort to enhance the value of Certiport certification, certain security measures are in place to protect the integrity of the exams. Please familiarize yourself with the following policies.

• Test Candidate Exam Policies
• Exam Administration Policies
• Exam Scoring Policy
• Exam Retake Policy
• Challenging an Exam Item (Grievance Policy)
• Accommodation of Disabilities
• Candidate Non-Disclosure Agreement
• FAQs for Microsoft Office Specialist Program Security Procedures