Support Center
Technical Support
Support FAQs
Certiport Testing Center Training
Support Outside of the United States
Sales Consultant
Our Customer Services Team can answer questions regarding:
- Login and password information
- Merging accounts
- Validating inventory
- Validating vouchers have been activated/used/assigned
- Delivering exams
- Exam policies
- Undelivered or reissued certificates
- Product and exam questions
A) Chat
Mon-Fri: 7am-5pm (Mountain Time)
B) Phone
Mon - Fri: 6 am - 5 pm (Mountain Time)
(888) 999-9830 option 9
(801) 847-3100 option 9 (Outside of the United States)
C) Email
customerservices@certiport.com (Responses within 1 business day)
Email extended hours for Urgent Support Issues:
Sat, Sun, & U.S. holidays: 8 am - 6 pm (support@certiport.com)
Receive an email response within 2 hours during this time.
Only use this contact method if your issue cannot wait until normal business hours.
No response to this email address will be given during normal business hours.
Let us know how we are doing, please click here to take a brief survey.