Quick Reference Guides

The following Quick Reference Guides pertaining to our exam delivery systems, website, and related procedures are available to our CATCs to review or download. If you need support for issues not listed here please contact Customer Service.

Console 8

Console 8 is the primary exam delivery system from Certiport and can now deliver all of our certification exams. It is the only software that supports the delivery of the MOS 2013 & 2016 exams. The Administrative Rights user access feature is built into Console 8.

QRG - Getting Started FAQ for New CATCs

QRG - Console 8.6 Update Services

QRG - Console 8 Install and Setup

QRG - Console 8 Launching an Exam

QRG - Console 8 Deployment Prospectus

QRG - Console 8 Import/Export Update Utility

QRG - Console 8 LAN Solution

QRG - Console 8 Exam Delivery Guide for Teachers

QRG - How to configure Outlook for MOS Exams

QRG - Locating/Enabling IE11 in Windows 10

QRG - MOS 2016 & 2013 Exam Tutorials

QRG - Office 365 FAQ

QRG - Exam Launch Requirements

Online Exams for Windows

The Online Exam delivery system is used for the delivery of the IC3, ACA, MCE, ACU, and the MOS SharePoint and OneNote 2010 exams.

Please Note: The complete Online Exam setup for Windows must be performed for all Certification Exams, as well as all Practice Tests.

QRG - Online Exam Setup for Windows

QRG - Installing Browser Lockdown

QRG - Online Exams Level One Tech Support Document

QRG - Taking an Online Practice Test at Home

Online Exams for Mac

The Mac Launcher is used for the delivery of the Mac compatible ACA and IC3 exams on the Mac OS.

Please Note: The complete Online Exam setup for Mac must be performed for all Certification Exams, as well as all Practice Tests.

QRG - Certiport Mac Launcher Install & Setup

Operational Procedures & Features

Check here for procedural and other miscellaneous documents related to using our website, exam delivery software, or the features contained within.

QRG - Getting Started FAQ for New CATCs

QRG - IP Address Setup

QRG - Registering a CATC and Managing Associations

QRG - How to Set Up the Test Center Group Admin Role

QRG - Bulk Registration

QRG - Exam Groups

QRG - How to Access your MC ID

QRG - Proctoring an Exam

QRG - Updating your CATC Public Locator Information

QRG - Test Candidate Registration

QRG - Submitting an ADA Request

 

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