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Retake Policies

A Candidate may use a retake voucher to retake a failed exam. The retake policy varies based on the exam certification.

Please view the retake policy for the corresponding certification below for each program.

Certiport Centers shall enforce, and certification candidates shall observe, the following retake policies:

Microsoft Office Specialist Microsoft Technology Associate Microsoft Certified Educator Adobe Certified Associate Adobe Certified Expert Internet and Computing Core Certification Autodesk Certified User Autodesk Certified User QuickBooks Certified User HP Accredited Technical Associate