Technical Requirements

Specific requirements must be met to ensure that Certiport exams and Practice Tests are delivered in a compatible and consistent environment. Please examine the requirements below to learn more about what it takes to deliver exams as a Certiport Authorized Testing Center (CATC). If you have questions about this page please contact Customer Service.

Note: Exams can not be delivered during times of periodic maintenance. For upcoming server maintenance information please click here.


Find Requirements by Program Name:

MOS 2013

Exams List:
(Live-in-the-application)*

    • Word
    • Word Expert
    • Excel
    • Excel Expert
    • Access
    • Outlook
    • PowerPoint

These exams are delivered with the Console 8 delivery system.

Exams List:

    • SharePoint
    • OneNote

These exams are delivered with the Console 8 or the
Online (Windows) delivery system.

Supported Office Versions:

    • Microsoft Office 2013 Professional or Professional Plus w/ SP1 (32 or 64-bit)
    • Microsoft Office 2013 via Office 365 (32 or 64-bit)

*Note: All Live-in-the-application Microsoft Office Specialist exams delivered with Console 8 require a complete, local installation of the Office software, and only one Office Suite may be installed per machine.

If you are using a cloud-based subscription to install the Office software, please click here for an Office 365 FAQ as it relates to delivering MOS exams with our Console 8 system.

MOS 2010

Exams List:
(Live-in-the-application)*

    • Word
    • Word Expert
    • Excel
    • Excel Expert
    • Access
    • Outlook
    • PowerPoint

These exams are delivered with the Console 8 delivery system.

Exams List:

    • SharePoint
    • OneNote

These exams are delivered with the Online (Windows) delivery system.

Supported Office Version:

    • Microsoft Office 2010 Professional or Professional Plus w/ SP2 (32-bit only)

*Note: All Live-in-the-application Microsoft Office Specialist exams delivered with Console 8 require a complete, local installation of the Office software, and only one Office Suite may be installed per machine.

MTA EXAMS

Exams List:

    • (98-349) Windows Operating System Fundamentals
    • (98-361) Software Development Fundamentals (C# or VB)
    • (98-364) Database Fundamentals
    • (98-365) Windows Server Administration Fundamentals
    • (98-366) Networking Fundamentals
    • (98-367) Security Fundamentals
    • (98-368) Windows Mobility & Device Fundamentals
    • (98-369) Cloud Fundamentals
    • (98-375) HTML 5 Application Developer Fundamentals
    • (98-379) Software Testing Fundamentals (C# or VB)
Console 8, Online (Windows), and Anywhere Proctored (Academic MTA) Delivered Testing Only


MCE EXAM

Exam List:

    • Technology Literacy for Educators (62-193)

This exam is delivered with the Console 8 or the Online (Windows) delivery system.


MCP EXAMS

Exams List:

    • MCSA - Microsoft Certified Solutions Associate
      • Click here for a list of MCSA exams.
    • MCSE - Microsoft Certified Solutions Expert
      • Click here for a list of MCSE exams.
    • MCSD - Microsoft Certified Solutions Developer
      • Click here for a list of MCSD exams.

Anywhere Proctored Delivered Testing Only (Restrictions Apply)


IC3 EXAMS

IC3 GS5 (Win 7/Office 2013 w/ Cloud Computing) – Key Applications, Computing Fundamentals, and Living Online – Console 8, Online (Windows), and Online (Mac) Delivered Testing

IC3 GS4 (Win 7/Office 2010 w/ Cloud Computing) – Key Applications, Computing Fundamentals, and Living Online – Console 8, Online (Windows), and Online (Mac) Delivered Testing

IC3 GS3 Refresh (Win 7/Office 2010) – Key Applications, Computing Fundamentals, and Living Online – Online (Windows) Delivered Testing Only

IC3 GS3 (Win Vista/Office 2007) – Key Applications, Computing Fundamentals, and Living Online – Online (Windows) and Online (Mac) Delivered Testing

Note: Every IC3 certification is comprised of three separate exams: Key Applications, Computing Fundamentals, and Living Online. All exam parts must be passed in order to obtain the certification.


ACA EXAMS

Adobe Creative Cloud (CC) 2015 Suite: Photoshop, InDesign, and IllustratorOnline (Windows) and Online (Mac) Delivered Testing

Adobe Creative Cloud (CC) 2013 Suite: Flash Professional, InDesign, Illustrator, Photoshop, Premiere Pro, and DreamweaverConsole 8, Online (Windows) and Online (Mac) Delivered Testing

Adobe (CS6) Suite: Flash Professional, Photoshop, Premiere Pro and DreamweaverOnline (Windows) and Online (Mac) Delivered Testing

Adobe (CS5) Suite: Flash Professional, Photoshop, Premiere Pro, and DreamweaverOnline (Windows) and Online (Mac) Delivered Testing

Note: Creative Cloud-based ACA certifications become non-current three years after the date of issue.


ACE EXAMS

Adobe Creative Cloud (CC) ACE Suite: Flash, InDesign, Illustrator, Photoshop, Premiere Pro, and DreamweaverOnline (Windows) Delivered Testing Only


ACU EXAMS

Exams List:

    • Autodesk AutoCAD Certified User Exam
    • Autodesk Inventor Certified User Exam - Imperial
    • Autodesk Inventor Certified User Exam - Metric
    • Autodesk Revit Architecture Certified User Exam - Imperial
    • Autodesk Revit Architecture Certified User Exam - Metric
    • Autodesk Maya Certified User Exam
    • Autodesk 3ds Max Certified User Exam

These exams are delivered with the Online (Windows) delivery system.


ACP EXAMS

Exams List:
(Live-in-the-application)*

    • AutoCAD
    • AutoCAD Civil 3D
    • Inventor
    • Revit Architecture
    • Revit Structure
    • Revit MEP: Electrical
    • Revit MEP: Mechanical
    • 3ds Max
    • Maya

These exams are delivered with the Console 8 delivery system.

†Current Version

Item

Required / Minimum

Recommended

Hard Drive:
(Free Space after Autodesk software and Windows install)

15GB

+1GB over Min Per Exam Program Installed

.NET Framework

Requirements for ACP Delivery:

  • Windows 7 Users: .NET 3.5 is already built into the version of Windows so only .NET 4.0 and .NET 4.5.2 will need to be installed
  • Windows 8.1 / Windows 10 Users: .NET 4.0 or 4.5 is already built into these versions of Windows so only .NET 4.5.2 will need to be installed

Note: The above requirements must be followed in addition to the specific baseline requirements listed per software title below.

Supported Autodesk Software Versions:

For a list of system requirements to run the Autodesk Software please follow the link below.

*Note: Each live-in-the-application Autodesk Certified Professional exam delivered with Console 8 requires a complete, local installation of the Autodesk software.

ACP 2015 EXAMS

Exams List:
(Live-in-the-application)*

    • AutoCAD
    • AutoCAD Civil 3D
    • Inventor
    • Revit Architecture
    • Revit Structure
    • Revit MEP
    • 3ds Max
    • Maya

These exams are delivered with the Console 8 delivery system.

Item

Required / Minimum

Recommended

Hard Drive:
(Free Space after Autodesk software and Windows install)

15GB

+1GB over Min Per Exam Program Installed

.NET Framework

Requirements for ACP Delivery:

  • Windows 7 Users: .NET 3.5 is already built into the version of Windows so only .NET 4.0 and .NET 4.5.2 will need to be installed
  • Windows 8.1 / Windows 10 Users: .NET 4.0 or 4.5 is already built into these versions of Windows so only .NET 4.5.2 will need to be installed

Note: The above requirements must be followed in addition to the specific baseline requirements listed per software title below.

Supported Autodesk Software Versions:

For a list of system requirements to run the Autodesk Software please follow the link below.

*Note: Each live-in-the-application Autodesk Certified Professional exam delivered with Console 8 requires a complete, local installation of the Autodesk software.


QBCU EXAMS

Exams List:

    • Intuit Quickbooks Certified User 2015
    • Intuit Quickbooks Certified User 2014
    • Intuit Quickbooks Certified User 2013

These exams are delivered with the Online (Windows) delivery system.


ATA EXAMS

Exams List:

    • HP ATA - IT for Business
    • HP ATA Cloud
    • HP ATA Connected Devices
    • HP ATA Networks
    • HP ATA Servers and Storage

These exams are delivered with the Online (Windows) delivery system.



Find Requirements by Exam Delivery Systems & Solutions:

FOR DELIVERY OF THE MOS 2010, MOS 2013, MTA, MCE, & IC3 GS4/GS5 EXAMS (see program section for ACP)

Item

Required / Minimum

Recommended

Processor

Pentium 4 or equivalent
1.3 GHz or higher

Core i5 or equivalent
2.6 GHz or higher

RAM

2GB

4GB

Windows Admin Privileges

Complete local administrator rights
with no group policies to install and deliver

Hard Drive: (Free Space after Office and Windows install)

5GB

+1GB over Min Per
Exam Program Installed

Keyboard & Mouse
(pointing device)

Yes (mouse not required for exams
with ADA accommodations)

Video Resolution
(Widescreen 16:9)

1280 x 800

1920 x 1080

Note: Console 8 was designed to have the best testing experience on a widescreen device.
Video Resolution
(Standard 4:3)

1024 x 768

1280 x 1024

Internet Connection Speed (click here to test your bandwidth)

256 kbps or DSL

High Speed
Internet Connection

Communication Ports
and IP addresses

Required: The domain certiport.com needs to be accessible. Also, need to have full access through ports 80 (HTTP), 443 (HTTPS) and HTTP redirects permitted.

Recommended: Whitelist the domain "*.certiport.com".

Minimum - The following IP addresses must be accessible:

  • 159.182.30.18 | www.certiport.com
  • 93.191.169.139 | Additional Security IP
  • 159.182.30.17 | downloads.certiport.com
  • 159.182.31.253 | certprep.certiport.com
  • 159.182.30.16 | myspeed.certiport.com
  • 159.182.30.17 | verify.certiport.com

Note: If the internet is accessed through an authenticating proxy server and the system is not configured to automatically pass credentials to it, you will experience issues while testing.

Automatic Updates

Automatic software updates including Windows updates should be turned off or set to not occur during testing.

Adobe Flash Player

current version

Adobe Flash
Player Plugin

version 13

Adobe Reader

current version

Java (required for MySpeed Test)

current version

.NET Framework

Requirements for MOS Delivery:

  • All Windows Versions: .NET 4.0 or .NET 4.5

Requirements for ACP Delivery:

  • See the ACP Product Section for requirements

*Requirements for IC3, MTA, MCE, and ACA Delivery:

  • Windows 7 Users: .NET 3.5 is already built into this version of Windows so only .NET 4.0 will need to be installed
  • Windows 8.1 / Windows 10 Users: .NET 4.0 or 4.5 is already built into these versions of Windows so only .NET 3.5 will need to be installed
*Note: You must install the.NET prerequisites prior to installing the IC3, MTA, MCE, and/or ACA driver component via Console 8 update services.

Restoring Software

Software must be disabled during an exam or computer will not keep user-tracking progress in the event of an error

Installed Printer

Yes

Supported Web Browser

Internet Explorer 11 (32-bit version only)

Note: Microsoft Edge is not supported.

Click here for a guide on using
IE11 with Windows 10.

Supported Operating Systems

  • Microsoft Windows 7: Professional, Enterprise, or Ultimate w/ SP1 (32 or 64-bit)
  • Microsoft Windows 8.1: Core, Pro, or Enterprise (32 or 64-bit)
  • Microsoft Windows 10: Home, Pro, or Enterprise (32 or 64-bit)

Supported Microsoft
Office Versions

Click here for MOS 2010 information.

Click here for MOS 2013 information.

Console 8 employs concurrent technology which uses hard-coded paths and registry access on your local machine to function. Other software could create a conflict, or prevent these settings from occurring. We recommend that Console 8 be installed on a machine that has as few other software applications installed as possible.

Note: The Console 8 software must be installed locally in a dedicated (fat client) environment - thin/zero/web/citrix clients are not supported.

Note: If it is not found in the requirements above then it should be considered "Not Supported".

FOR DELIVERY OF THE MTA, MCE, ACA, ACE, IC3 GS3, IC3 GS4, IC3 GS5, HP ATA, AUTODESK, MOS SHAREPOINT, MOS ONENOTE, & QUICKBOOKS EXAMS

Item

Required / Minimum

Processor

Pentium 4 1.3 GHz or higher

RAM

1GB

Keyboard & Mouse
(pointing device)

Yes

Minimum Video Resolution

1024 x 768

Color Depth

16-bit or Higher

Display Properties

96 DPI only

Minimum Monitor Size

17"

Internet Connection Speed (click here to test your bandwidth)

256 kbps or DSL

Minimum temporary Internet files disk space usage

512MB

Communication Ports
and IP addresses

Required: The domain certiport.com needs to be accessible. Also, need to have full access through ports 80 (HTTP), 443 (HTTPS) and HTTP redirects permitted.

Recommended: Whitelist the domain "*.certiport.com".

Minimum - The following IP addresses must be accessible:

  • 159.182.30.18 | www.certiport.com
  • 93.191.169.139 | Additional Security IP
  • 159.182.30.17 | downloads.certiport.com
  • 159.182.31.253 | certprep.certiport.com
  • 159.182.30.16 | myspeed.certiport.com
  • 159.182.30.17 | verify.certiport.com

Note: If the internet is accessed through an authenticating proxy server and the system is not configured to automatically pass credentials to it, you will experience issues while testing.

Note on LMS: BrowserLockdown3.exe is started by the ActiveX control when Lockdown is engaged at the beginning of an exam. If the Testing Center's security software (firewall, antivirus, anti-spyware, etc.) is not configured to allow this program the same rights as Internet Explorer to access the internet, you may experience:

  • A white screen when the exam attempts to start
  • The tutorial loads and works but some or all of the exam content does not load
  • Questions start loading but never complete

Security configurations should be changed so that full access to the internet is given to BrowserLockdown3.exe — usually by the IT department or personnel due to UAC rights.

Required Software

Certiport Browser Lockdown 3 - (requires login)

Pop-up blockers including Google, Yahoo, and other Internet Explorer-installed blockers and automatic updates

Pop-up blocking settings from all sources should be disabled during testing. Automatic software updates including Windows updates should be turned off or set to not occur during testing.

Java

current version

Adobe Flash Player

current version

Adobe Flash
Player Plugin

version 13

Adobe Reader

current version

.NET Framework

Both .NET 3.5
(download here)
and .NET 4.0
(download here)
are required.

Note: It is recommended you install the .NET Framework
before installing Browser Lockdown.

Trusted Sites

"*.certiport.com" added

Installed Printer

Yes

Supported Web Browser

Internet Explorer 11 (32-bit version only)

Supported Operating Systems

  • Microsoft Windows 7: Professional, Enterprise, or Ultimate 32 and 64-bit (SP1)
  • Microsoft Windows 8.1: Core, Pro, or Enterprise, 32 and 64-bit

Note: The Online for Windows software must be installed locally in a dedicated (fat client) environment - thin/zero/web/citrix clients are not supported.

Note: If it is not found in the requirements above then it should be considered "Not Supported".

FOR DELIVERY OF THE MAC-COMPATIBLE ACA, IC3 GS3, GS4, & GS5 EXAMS

Item

Required / Minimum

Processor

Core 2 Duo 1.8 GHz or higher

RAM

1GB

Keyboard & Mouse (pointing device)

Yes

Minimum Video Resolution

1024 x 768

Color Depth

16-bit or Higher

Display Properties

96 DPI only

Minimum Monitor Size

17"

Internet Connection Speed (click here to test your bandwidth)

256 kbps or DSL

Communication ports
and IP addresses

Required: The domain certiport.com needs to be accessible. Also, need to have full access through ports 80 (HTTP), 443 (HTTPS) and HTTP redirects permitted.

Recommended: Whitelist the domain "*.certiport.com".

Minimum - The following IP addresses must be accessible:

  • 159.182.30.18 | www.certiport.com
  • 93.191.169.139 | Additional Security IP
  • 159.182.30.17 | downloads.certiport.com
  • 159.182.31.253 | certprep.certiport.com
  • 159.182.30.16 | myspeed.certiport.com
  • 159.182.30.17 | verify.certiport.com

Note: If the internet is accessed through an authenticating proxy server and the system is not configured to automatically pass credentials to it, you will experience issues while testing.

Required Software

Certiport Mac Launcher - (requires login)

Automatic updates

Mac OS X updates should be turned off or set to not occur during testing.

Adobe Flash Player

current version

Adobe Reader

current version

Installed Printer

Yes (for printing exam results)

Supported Web Browsers
(beginning 8/12/2015)

Mac Launcher has an embedded version of Chromium built into the solution that installs with the software. For browsing and using features of certiport.com you may continue to use Safari or Google Chrome.

Supported Operating Systems

  • Mac OS X (v. 10.7) Lion
  • Mac OS X (v. 10.8) Mountain Lion
  • Mac OS X (v. 10.9) Mavericks
  • Mac OS X (v. 10.10) Yosemite

Note: The Mac Launcher software must be installed locally on the same hard drive that contains the Mac OS. It must also be within a dedicated (fat client) environment - thin/zero/web/citrix clients are not supported.

Note: If it is not found in the requirements above then it should be considered "Not Supported".

FOR DELIVERY OF THE MTA & MCP EXAMS

Item

Minimum

Recommended

Note: If it is not found in the requirements below then it should be considered "Not Supported".

Processor

Intel multicore CPU
(x86 or x64)
AMD multicore CPU
(x86 or x64)

Intel Core 2 Duo series
(or higher)
AMD Athlon X2 series
(or higher)

RAM

OS specified Minimum RAM
(no less than 2GB)

4GB

Minimum Video Resolution

1024 x 768

1920 x 1080

Color Depth

16-bit

32-bit

Broadband Internet connection speed

256Kbps

Note: If more than one exam is being delivered simultaneously, then an additional 30 kbps down and 15 kbps up is required for each simultaneous exam delivery beyond the first.

1Mbps

Note: If more than one exam is being delivered simultaneously, then an additional 128 kbps down and 64 kbps up is required for each simultaneous exam delivery beyond the first.

Note: Pearson Strongly Recommends using a wired network rather than a wireless network as it provides better exam delivery performance. Dial-up connections are not supported.
Pearson System Check

All Centers must be able to pass a connection test prior
to exam delivery. Please click here to run the check.

Windows Admin Rights

Local Windows Admin rights are
needed during the delivery of exams.

Network & Domain
Level Configuration
Settings
We strongly recommend avoiding network configurations involving Proxy Servers, Advanced Firewall Security Configurations and other network security measures such as but not limited to Packet Filtering or Packet Inspection. These advanced security configurations are known to cause moderate to severe degradation in test delivery performance.

For AP Exams Port 80 (HTTP) and Port 443 (HTTPS) must have sustained continuous connections. It is strongly recommended that traffic on these ports should be completely unrestricted.

The following IP Addresses must be set as approved / unblocked / or given the highest priority. Note: The last 3 include IP Ranges, but if your system does not accept '0/24' or '0/16', then try using just '0' at the end.

  • 64.27.100.27
  • 64.27.64.232
  • 64.106.193.0/24
  • 206.188.17.0/24
  • 159.182.0.0/16

The following URL’s may require unrestricted communication:

  • http://*.pearson.com & https://*.pearson.com
  • http://*.pearsonvue.com & https://*.pearsonvue.com
  • http://*.starttest.com & https://*.starttest.com
  • http://*.starttest2.com & https://*.starttest2.com
  • http://*.programworkshop.com & https://*.programworkshop.com

Note: Sometimes it works better on certain systems if you add them in one of these fashions: (1) http://starttest.com, (2) http://starttest2.com, (3) *.starttest.com*, (4) *.starttest2.com*, (5) *.programworkshop.com*.

Local Delivery Machine Configuration Settings The following URLs and IP addresses may need to be added as trusted sites under Internet Settings. This can be done by going to the Control Panel | Internet Options | Security tab. Select Trusted Sites. Click the Sites button and add the following items to the list of websites. You may need to deselect the "Require server verification (https:) for all sites in this zone" option.

  • http://*.pearson.com & https://*.pearson.com
  • http://*.pearsonvue.com & https://*.pearsonvue.com
  • http://*.starttest.com & https://*.starttest.com
  • http://*.starttest2.com & https://*.starttest2.com
  • http://*.programworkshop.com & https://*.programworkshop.com
  • 64.27.100.27
  • 64.27.64.232
  • 64.106.193.0
  • 206.188.17.0
  • 159.182.0.0

Note: Cookies must be enabled.

Note: Some third party browser add-ons may need to be disabled.

Pop-up blockers including Google, Yahoo, and other Internet Explorer-installed features and automatic updates/settings

Pop-up blocking settings from all sources should be disabled
during testing. Automatic software updates including Windows
updates should be turned off or set to not occur during testing.

Open files and windows

Closed and saved

JavaScript

Disable or adjust the settings on any software that
will block the execution of JavaScripts

Adobe Flash Player

Adobe Flash Player 10.1 or newer is required.

Anti-Virus Software

Strongly recommend stopping active Anti-Virus scanning while taking an exam as some Anti-Virus software can cause performance issues

Note: Some internet security and antivirus software may require an exception to be made for the Pearson Secure Browser executable file

Supported Web Browsers

Internet Explorer 9, 10, or 11 (32-bit versions only)

Supported Operating Systems

Microsoft Windows7
(All editions except "Starter" are supported) - 32 and 64-bit
Microsoft Windows8
(All editions except "RT" are supported) - 32 and 64-bit
Note: Mac OS and Windows 8.1 are not supported at this time.
Note: Windows XP is not supported.
Note: All Windows Operating Systems must be able to pass the
Genuine Windows Validation check.

AP Prohibited Items

Touch-screen laptops, Tablets and Smartphones are strictly prohibited. Note: Examples of prohibited portable computing devices include, but are not limited to: Surface Pro, Chromebooks, Android and iOS phones, and tablets.
Devices running Ultra Mobile Processors are strictly prohibited. This includes, but is not limited to, ARM CPUs.
Less than 2 GB of RAM

  • Mac OS and Windows 8.1 are not supported at this time
  • Windows Vista is strictly prohibited
  • Windows Server OS is not supported as an exam delivery OS
  • Virtual environments are strictly prohibited for exam delivery
  • All Linux/Unix Operating Systems are strictly prohibited
  • After December 31st, 2014 Windows XP is no longer supported

Touch Screen monitors are strictly prohibited for exam delivery. Display resolution less than 1024 x 768 in 16-bit color is strictly prohibited.

Pearson strongly recommend avoiding networks configurations that involve Proxy Servers, Advanced Firewall Security Configurations and other network security measures such as but not limited to Packet Filtering or Packet Inspection.

VPN connections are strongly discouraged and will result in disruption to exam delivery. SSL VPNs are strictly prohibited (e.g., Hotspot Shield). Dial-Up Internet Connections are not supported.

Browsers not found on the list of Supported Internet Browsers in this document cannot be used for exam delivery.

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