Technical Requirements

Specific requirements must be met to ensure that our certification exams and practice tests are delivered in a compatible and consistent environment. Please examine the requirements below to learn more about what it takes to deliver exams as a Certiport Authorized Testing Center (CATC). If you have questions about this page please contact Customer Service.

Note: Exams cannot be delivered during times of periodic maintenance. For upcoming server maintenance information please refer to the schedule.


Find Requirements by Program Name:

MOS 2016

Exams List:
(Live-in-the-application)*

    • Word
    • Excel
    • PowerPoint
    • Word Expert
    • Excel Expert
    • Access
    • Outlook

These exams are delivered with the Console 8 delivery system.

Supported Office Versions:

    • Microsoft Office 2016 Professional or Professional Plus (32 or 64-bit)
    • Microsoft Office 2016 via Office 365 (32 or 64-bit)

*Note: All Live-in-the-application Microsoft Office Specialist exams delivered with Console 8 require a complete, local installation of the Office software, and only one Office Suite may be installed per machine.

If you are using a cloud-based subscription to install the Office software, please click here for an Office 365 FAQ as it relates to delivering MOS exams with our Console 8 system.


Item

Required / Minimum

Recommended

Processor

1 GHz or higher

Core i5 or equivalent

RAM

2GB

8GB

Hard Drive: (Free Space after Office and Windows install)

5GB

5GB on a Solid State drive

Video Resolution

1280 x 800

1920 x 1080

Keyboard & Mouse

Yes

Yes

Internet Connection Speed (click here to test your bandwidth)

256 kbps or DSL

High Speed Internet

Supported Web Browser

IE11

IE11

Important: The above requirements are in addition to any requirements specified in the Console 8 section.

MOS 2013

Exams List:
(Live-in-the-application)*

    • Word
    • Word Expert
    • Excel
    • Excel Expert
    • Access
    • Outlook
    • PowerPoint

These exams are delivered with the Console 8 delivery system.

Exams List:

    • SharePoint
    • OneNote

These exams are delivered with the Console 8 or the
Online (Windows) delivery system.

Supported Office Versions:

    • Microsoft Office 2013 Professional or Professional Plus w/ SP1 (32 or 64-bit)
    • Microsoft Office 2013 via Office 365 (32 or 64-bit)

*Note: All Live-in-the-application Microsoft Office Specialist exams delivered with Console 8 require a complete, local installation of the Office software, and only one Office Suite may be installed per machine.

If you are using a cloud-based subscription to install the Office software, please click here for an Office 365 FAQ as it relates to delivering MOS exams with our Console 8 system.

MOS 2010

Exams List:
(Live-in-the-application)*

    • Word
    • Word Expert
    • Excel
    • Excel Expert
    • Access
    • Outlook
    • PowerPoint

These exams are delivered with the Console 8 delivery system.

Exams List:

    • SharePoint
    • OneNote

These exams are delivered with the Online (Windows) delivery system.

Supported Office Version:

    • Microsoft Office 2010 Professional or Professional Plus w/ SP2 (32-bit only)

*Note: All Live-in-the-application Microsoft Office Specialist exams delivered with Console 8 require a complete, local installation of the Office software, and only one Office Suite may be installed per machine.

MTA EXAMS

Exams List:

    • (98-349) Windows Operating System Fundamentals
    • (98-361) Software Development Fundamentals (C# or VB)
    • (98-364) Database Fundamentals
    • (98-365) Windows Server Administration Fundamentals
    • (98-366) Networking Fundamentals
    • (98-367) Security Fundamentals
    • (98-368) Windows Mobility & Device Fundamentals
    • (98-369) Cloud Fundamentals
    • (98-375) HTML 5 Application Developer Fundamentals
    • (98-380) Introduction to Programming with Block-Based Languages
These exams are delivered with the Console 8 delivery system.


MCE EXAM

Exam List:

    • Technology Literacy for Educators (62-193)

This exam is delivered with the Console 8 and Online (Windows) delivery systems.


EXAMS LIST:

  • Computing Fundamentals (Office 2016)
  • Key Applications (Office 2016)
  • Living Online (Office 2016)

These exams are delivered with the Console 8 and Online (Mac) delivery systems.


  • Computing Fundamentals (Office 2013)
  • Key Applications (Office 2013)
  • Living Online (Office 2013)

These exams are delivered with the Console 8, Online (Windows), and Online (Mac) delivery systems.

Note: The complete IC3 Digital Literacy certification is comprised of three separate exams: Computing Fundamentals, Key Applications, and Living Online. A candidate can earn the IC3 GS5 certification by passing any combination of either version of the three different IC3 GS5 exams.


  • IC3 GS5 Fast Track AssessmentGMetrix Online Delivered Testing


EXAMS LIST:

  • Computing Fundamentals (Office 2010)
  • Key Applications (Office 2013)
  • Key Applications (Office 2010)
  • Living Online (Office 2010)

These exams are delivered with the Console 8, Online (Windows), and Online (Mac) delivery systems.

Note: The complete IC3 Digital Literacy certification is comprised of three separate exams: Computing Fundamentals, Key Applications, and Living Online. A candidate can earn the IC3 GS4 certification by passing Computing Fundamentals (Office 2010), Living Online (Office 2010), and either version of the Key Applications exam.




EXAMS LIST:

  • IC3 GS5 Spark (Office 2016)
  • IC3 GS4 Spark (Office 2013)

These exams are delivered with the Console 8, Online (Windows), and Online (Mac) delivery systems.


ACA EXAMS

Adobe Creative Cloud (CC) 2015 Suite:

Adobe (CS6) Suite: Dreamweaver, Flash Professional, InDesign, Illustrator, Photoshop, and Premiere ProConsole 8, Online (Windows) and Online (Mac) Delivered Testing

Note: Creative Cloud-based ACA certifications become non-current three years after the date of issue.


ACE EXAMS

Adobe Creative Cloud (CC) ACE Suite: Flash, InDesign, Illustrator, Photoshop, Premiere Pro, and DreamweaverConsole 8 Delivered Testing only.


ACU EXAMS

Exams List:

    • Autodesk AutoCAD Certified User Exam
    • Autodesk Inventor Certified User Exam - Imperial
    • Autodesk Inventor Certified User Exam - Metric
    • Autodesk Revit Architecture Certified User Exam - Imperial
    • Autodesk Revit Architecture Certified User Exam - Metric
    • Autodesk Maya Certified User Exam
    • Autodesk 3ds Max Certified User Exam

These exams are delivered with the Online (Windows) delivery system. For Console 8, see the "ACU In-App" section.


ACU EXAMS

Exams List:
(Live-in-the-application)*

    • Autodesk AutoCAD Certified User Exam
    • Autodesk Inventor Certified User Exam - Imperial
    • Autodesk Inventor Certified User Exam - Metric
    • Autodesk Revit Architecture Certified User Exam - Imperial
    • Autodesk Revit Architecture Certified User Exam - Metric
    • Autodesk 3ds Max Certified User Exam
    • Autodesk Maya Certified User Exam
    • Autodesk Fusion 360 Certified User Exam

These exams are delivered with the Console 8 delivery system.

Item

Required / Minimum

Recommended

Hard Drive:
(Free Space after Autodesk software and Windows install)

15GB

+1GB over Min Per Exam Program Installed

.NET Framework

Requirements for ACU In-App Delivery:

  • Windows 7 Users: .NET 3.5 is already built into the version of Windows so only .NET 4.0 and .NET 4.5.2 will need to be installed
  • Windows 8.1 / Windows 10 Users: .NET 4.0 or 4.5 is already built into these versions of Windows so only .NET 4.5.2 will need to be installed

Note: You will need to meet or exceed the baseline Console 8 requirements, the ACU specific requirements listed above for Console 8, in addition to the baseline requirements linked below for the locally installed Autodesk software required for in-app exam delivery.

Supported Autodesk Software Versions:

For a list of system requirements to run the Autodesk Software please follow the link below.

*Note: Each live-in-the-application Autodesk Certified Professional exam delivered with Console 8 requires a complete, local installation of the Autodesk software. Exams work with both 2016 and 2017 versions of the Autodesk Software.

**Note: All versions of the Revit software downloaded outside the United States must also install the U.S. Metric Content Library. For instructions on how to install this add-on component please click here.


ACP EXAMS

Exams List:
(Live-in-the-application)*

    • AutoCAD
    • AutoCAD Civil 3D
    • Inventor
    • Revit Architecture
    • Revit Structure
    • Revit MEP: Electrical
    • Revit MEP: Mechanical
    • 3ds Max
    • Maya

These exams are delivered with the Console 8 delivery system.

†Current Version

Item

Required / Minimum

Recommended

Hard Drive:
(Free Space after Autodesk software and Windows install)

15GB

+1GB over Min Per Exam Program Installed

.NET Framework

Requirements for ACP Delivery:

  • Windows 7 Users: .NET 3.5 is already built into the version of Windows so only .NET 4.0 and .NET 4.5.2 will need to be installed
  • Windows 8.1 / Windows 10 Users: .NET 4.0 or 4.5 is already built into these versions of Windows so only .NET 4.5.2 will need to be installed

Note: You will need to meet or exceed the baseline Console 8 requirements, the ACP specific requirements listed above for Console 8, in addition to the baseline requirements linked below for the locally installed Autodesk software required for in-app exam delivery.

Supported Autodesk Software Versions:

For a list of system requirements to run the Autodesk Software please follow the link below.

*Note: Each live-in-the-application Autodesk Certified Professional exam delivered with Console 8 requires a complete, local installation of the Autodesk software. Exams work with both 2016 and 2017 versions of the Autodesk Software.

**Note: All versions of the Revit software downloaded outside the United States must also install the U.S. Metric Content Library. For instructions on how to install this add-on component please click here.

ACP 2015 EXAMS

Exams List:
(Live-in-the-application)*

    • AutoCAD
    • AutoCAD Civil 3D
    • Inventor
    • Revit Architecture
    • Revit Structure
    • Revit MEP
    • 3ds Max
    • Maya

These exams are delivered with the Console 8 delivery system.

Item

Required / Minimum

Recommended

Hard Drive:
(Free Space after Autodesk software and Windows install)

15GB

+1GB over Min Per Exam Program Installed

.NET Framework

Requirements for ACP Delivery:

  • Windows 7 Users: .NET 3.5 is already built into the version of Windows so only .NET 4.0 and .NET 4.5.2 will need to be installed
  • Windows 8.1 / Windows 10 Users: .NET 4.0 or 4.5 is already built into these versions of Windows so only .NET 4.5.2 will need to be installed

Note: You will need to meet or exceed the baseline Console 8 requirements, the ACP specific requirements listed above for Console 8, in addition to the baseline requirements linked below for the locally installed Autodesk software required for in-app exam delivery.

Supported Autodesk Software Versions:

For a list of system requirements to run the Autodesk Software please follow the link below.

*Note: Each live-in-the-application Autodesk Certified Professional exam delivered with Console 8 requires a complete, local installation of the Autodesk software.


QBCU EXAMS

Exams List:

    • Intuit Quickbooks Certified User 2016
    • Intuit Quickbooks Certified User 2015
    • Intuit Quickbooks Certified User 2014

These exams are delivered with the Console 8 delivery system.


TOON BOOM EXAMS

Exams List:

    • Storyboard Pro
    • Harmony Essentials
    • Harmony Advanced
    • Harmony Premium

These exams are delivered with the Console 8 delivery system.


ESB EXAM

Exam List:

    • U.S. - Entrepreneurship and Small Business Exam

This exam is delivered with the Console 8 delivery system.



Find Requirements by Exam Delivery Systems & Solutions:

FOR DELIVERY OF ALL CERTIPORT EXAMS (see program sections for ACP, ACU LITA, and MOS 2016 | 2013 | 2010 for additional requirements)

Item

Required / Minimum

Recommended

Processor

Pentium 4 or equivalent
1.3 GHz or higher

Core i5 or equivalent
2.6 GHz or higher

RAM

2GB

4GB

Windows Admin Privileges

Complete local administrator rights
with no group policies to install and deliver

Hard Drive: (Free Space after Office and Windows install)

5GB

+1GB over Min Per
Exam Program Installed

Keyboard & Mouse
(pointing device)

Yes (mouse not required for exams
with ADA accommodations)

Video Resolution
(Widescreen 16:9)

1280 x 800

1920 x 1080

Note: Console 8 was designed to have the best testing experience on a widescreen device.
Video Resolution
(Standard 4:3)

1024 x 768

1280 x 1024

Internet Connection Speed (click here to test your bandwidth)

256 kbps or DSL

High Speed
Internet Connection

Communication Ports
and IP addresses

Required: The domain certiport.com needs to be accessible. Also, need to have full access through ports 80 (HTTP), 443 (HTTPS) and HTTP redirects permitted.

Recommended: Whitelist the domain "*.certiport.com".

Minimum - The following IP addresses must be accessible:

  • 159.182.30.18 | www.certiport.com
  • 159.182.31.253 | nuget.certiport.com
  • 93.191.169.139 | Additional Security IP
  • 159.182.30.17 | downloads.certiport.com
  • 159.182.30.16 | myspeed.certiport.com
  • 159.182.30.17 | verify.certiport.com

Note: If the internet is accessed through an authenticating proxy server and the system is not configured to automatically pass credentials to it, you will experience issues while testing.

Automatic Updates

Automatic software updates including Windows updates should be turned off or set to not occur during testing.

Adobe Flash Player

current version

Adobe Flash
Player Plugin

version 13

Adobe Reader

current version

Java (required for MySpeed Test)

current version

.NET Framework

  • All Supported Windows Versions : A minimum of .NET 4.5.2 or higher is required
Note: You must install the .NET prerequisite prior to installing the system updates via Console 8.

Restoring Software

Software must be disabled during an exam or computer will not keep user-tracking progress in the event of an error

Installed Printer

Yes

Supported Web Browser

Internet Explorer 11 (32-bit version only)

Note: Microsoft Edge is not supported.

Click here for a guide on using
IE11 with Windows 10.

Supported Operating Systems

  • Microsoft Windows 7: Professional, Enterprise, or Ultimate w/ SP1 (32 or 64-bit)
  • Microsoft Windows 8.1: Core, Pro, or Enterprise (32 or 64-bit)
  • Microsoft Windows 10: Home, Pro*, Education, or Enterprise (32 or 64-bit)
*Note: Windows 10 S is not supported.

Supported Microsoft
Office Versions

Click here for MOS 2010 information.

Click here for MOS 2013 information.

Click here for MOS 2016 information.

Console 8 employs concurrent technology which uses hard-coded paths and registry access on your local machine to function. Other software could create a conflict, or prevent these settings from occurring. We recommend that Console 8 be installed on a machine that has as few other software applications installed as possible.

Note: The Console 8 software must be installed locally in a dedicated (fat client) environment - thin/zero/web/citrix clients are not supported.

Note: If it is not found in the requirements above then it should be considered "Not Supported".

FOR DELIVERY OF THE MCE, ACA, IC3 GS4, IC3 GS5, ACU, & MOS 2010 SHAREPOINT/ONENOTE EXAMS

Item

Required / Minimum

Processor

Pentium 4 1.3 GHz or higher

RAM

1GB

Keyboard & Mouse
(pointing device)

Yes

Minimum Video Resolution

1024 x 768

Color Depth

16-bit or Higher

Display Properties

96 DPI only

Minimum Monitor Size

17"

Internet Connection Speed (click here to test your bandwidth)

256 kbps or DSL

Minimum temporary Internet files disk space usage

512MB

Communication Ports
and IP addresses

Required: The domain certiport.com needs to be accessible. Also, need to have full access through ports 80 (HTTP), 443 (HTTPS) and HTTP redirects permitted.

Recommended: Whitelist the domain "*.certiport.com".

Minimum - The following IP addresses must be accessible:

  • 159.182.30.18 | www.certiport.com
  • 159.182.31.253 | nuget.certiport.com
  • 93.191.169.139 | Additional Security IP
  • 159.182.30.17 | downloads.certiport.com
  • 159.182.30.16 | myspeed.certiport.com
  • 159.182.30.17 | verify.certiport.com

Note: If the internet is accessed through an authenticating proxy server and the system is not configured to automatically pass credentials to it, you will experience issues while testing.

Note on LMS: BrowserLockdown3.exe is started by the ActiveX control when Lockdown is engaged at the beginning of an exam. If the Testing Center's security software (firewall, antivirus, anti-spyware, etc.) is not configured to allow this program the same rights as Internet Explorer to access the internet, you may experience:

  • A white screen when the exam attempts to start
  • The tutorial loads and works but some or all of the exam content does not load
  • Questions start loading but never complete

Security configurations should be changed so that full access to the internet is given to BrowserLockdown3.exe — usually by the IT department or personnel due to UAC rights.

Required Software

Certiport Browser Lockdown 3 - (requires login)

Pop-up blockers including Google, Yahoo, and other Internet Explorer-installed blockers and automatic updates

Pop-up blocking settings from all sources should be disabled during testing. Automatic software updates including Windows updates should be turned off or set to not occur during testing.

Java

current version

Adobe Flash Player

current version

Adobe Flash
Player Plugin

version 13

Adobe Reader

current version

.NET Framework

Both .NET 3.5
(download here)
and .NET 4.0
(download here)
are required.

Note: It is recommended you install the .NET Framework
before installing Browser Lockdown.

Trusted Sites

"*.certiport.com" added

Installed Printer

Yes

Supported Web Browser

Internet Explorer 11 (32-bit version only)

Supported Operating Systems

  • Microsoft Windows 7: Professional, Enterprise, or Ultimate 32 and 64-bit (SP1)
  • Microsoft Windows 8.1: Core, Pro, or Enterprise, 32 and 64-bit

Note: The Online for Windows software must be installed locally in a dedicated (fat client) environment - thin/zero/web/citrix clients are not supported.

Note: If it is not found in the requirements above then it should be considered "Not Supported".

FOR DELIVERY OF THE MAC-COMPATIBLE ACA, IC3 GS4, & GS5 EXAMS

Item

Required / Minimum

Processor

Core 2 Duo 1.8 GHz or higher

RAM

1GB

Keyboard & Mouse (pointing device)

Yes

Minimum Video Resolution

1024 x 768

Color Depth

16-bit or Higher

Display Properties

96 DPI only

Minimum Monitor Size

17"

Internet Connection Speed (click here to test your bandwidth)

256 kbps or DSL

Communication ports
and IP addresses

Required: The domain certiport.com needs to be accessible. Also, need to have full access through ports 80 (HTTP), 443 (HTTPS) and HTTP redirects permitted.

Recommended: Whitelist the domain "*.certiport.com".

Minimum - The following IP addresses must be accessible:

  • 159.182.30.18 | www.certiport.com
  • 159.182.31.253 | nuget.certiport.com
  • 93.191.169.139 | Additional Security IP
  • 159.182.30.17 | downloads.certiport.com
  • 159.182.30.16 | myspeed.certiport.com
  • 159.182.30.17 | verify.certiport.com

Note: If the internet is accessed through an authenticating proxy server and the system is not configured to automatically pass credentials to it, you will experience issues while testing.

Required Software

Certiport Mac Launcher - (requires login)

Automatic updates

Mac OS X updates should be turned off or set to not occur during testing.

Adobe Flash Player

current version

Adobe Reader

current version

Installed Printer

Yes (for printing exam results)

Supported Web Browsers
(beginning 8/12/2015)

Mac Launcher has an embedded version of Chromium built into the solution that installs with the software. For browsing and using features of certiport.com you may continue to use Safari or Google Chrome.

Supported Operating Systems

  • Mac OS X (v. 10.7) Lion
  • Mac OS X (v. 10.8) Mountain Lion
  • Mac OS X (v. 10.9) Mavericks
  • Mac OS X (v. 10.10) Yosemite
  • Mac OS X (v. 10.11) El Capitan

Note: The Mac Launcher software must be installed locally on the same hard drive that contains the Mac OS. It must also be within a dedicated (fat client) environment - thin/zero/web/citrix clients are not supported.

Note: If it is not found in the requirements above then it should be considered "Not Supported".

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