Technical Requirements

Certain requirements must be met to ensure that Certiport exams are delivered in a consistent, appropriate environment. Examine the requirements below by certification program to learn more about what it takes to become a Certiport Center.

For upcoming system maintenance information click here.

  1. Microsoft® Office Specialist Exams (MOS 2003–2010)
  2. Microsoft® Technology Associate Exams (MTA)
  3. IC³® Exams
  4. IC³ GS3 Exams
  5. Adobe® Certified Associate Exams
  6. Autodesk Certified User Exams
  7. Intuit Quickbooks Certified User Exams
  8. Comptia Strata Exams
  9. iQsystem Installation Requirements To Run MOS 2003, MOS 2007, and IC³ Exams
  10. Online (PC) Testing Requirements To Run MTA, Vista, IC³, IC³ GS3, Strata, Autodesk, Intuit, and ACA Exams
  11. Online (MAC) Testing Requirements To Run MAC-compatible ACA Exams
MICROSOFT® OFFICE SPECIALIST EXAMS (MOS)

Requires a complete installation of the desired Office Suite version or versions. Only one Office Suite may be installed per machine.

Microsoft® Office 2003 Professional (SP3) – Word, Word Expert, Excel, Excel Expert, PowerPoint, Outlook and Access – iQsystem Delivered Testing Only

Microsoft® Office 2007 Professional or Enterprise Word, Word Expert, Excel, Excel Expert, PowerPoint, Outlook, and Access – iQsystem Delivered Testing Only

Windows Vista Exam – (Does NOT require Office installation) – Online (PC) Delivered Testing Only

Microsoft® Office 2010 Professional or Professional Plus (32 bit only) – Word, Word Expert, Excel, Excel Expert, Access, Outlook, PowerPoint, Sharepointe and Onenote – iQsystem Delivered Testing Only for the Microsoft Office exams. SharePoint and OneNote are delivered with the Online (PC) testing


MICROSOFT® TECHNOLOGY ASSOCIATE EXAMS (MTA)

MTA Exams –Windows Operating System Fundamentals, Software Development Fundamentals (C#), Software Development Fundamentals (VB), Windows Development Fundamentals, Web Development Fundamentals (C#), Web Development Fundamentals (VB), Database Administration Fundamentals, Windows Server Administration, Networking Fundamentals and Security Fundamentals, Microsoft .NET Fundamentals (C#), Microsoft .NET Fundamentals (VB), Gaming Development Fundamentals and Mobile Developmnet Fundamentals – Online (PC) Delivered Testing Only

IC³® EXAMS

IC³ (2005) – Key Applications, Computing Fundamentals, and Living Online – iQsystem, Online (PC), and Delivered Testing

IC³ (2007) – Key Applications, Computing Fundamentals, and Living Online – iQsystem, Online (PC), and Delivered Testing

IC³ For MAC – Key Applications, Computing Fundamentals, and Living Online – Online (PC) Delivered Testing

IC³ GS3 EXAMS

IC³ (GS3) – Key Applications, Computing Fundamentals, and Living Online – Online (PC) Delivered Testing Only

IC³ (GS3 Refresh) – Key Applications, Computing Fundamentals, and Living Online – Online (PC) Delivered Testing Only

ADOBE® CERTIFIED ASSOCIATE EXAMS

Adobe Certified Associate (ACA) Flash 8 and Dreamweaver 8 – Online (PC) Delivered Testing

Adobe (CS3) Flash, Photoshop, and Dreamweaver – Online (PC) Delivered Testing

Adobe (CS4) Flash, Flash for MAC, Photoshop, Photoshop for MAC, Dreamweaver, and Dreamweaver for MAC – Online (PC) and Online (MAC) Delivered Testing

Adobe (CS5) Flash, Photoshop, Premiere Pro, and Dreamweaver – Online (PC) Delivered Testing

AUTODESK CERTIFIED USER EXAMS

Using AutoCAD and Autodesk Inventor – Online (PC) Delivered Testing


INTUIT QUICKBOOKS Certified User Exams

Intuit Quickbooks Certified User 2009, Intuit Quickbooks Certified User 2010 and Intuit Quickbooks Certified User 2011 – Online (PC) Testing Only

COMPTIA STRATA EXAMS

Fundamentals of PC Functionality Exam (FC0-U11), fundamentals of PC Technology Exam (FC0-U21), It Fundamentals (FC0-U41), PC Hardware Technology Engineer (FC0-1010 and PC Operating System Engineer (FC0-210) – Online (PC) Delivered Testing Only

iQSYSTEM INSTALLATION REQUIREMENTS TO RUN MOS 2003–2010 AND IC³ EXAMS

Item

Required

Processor

Pentium® 4 1 GHz or better

RAM

MOS 2007 & 2010 = 1GB
MOS 2003, and IC³ = 512MB

Complete local administrator rights (no group policies) to install

Yes

Hard Drive: Free Space (after Office and Windows install)

5GB

Keyboard & Mouse (pointing device)

Yes

Minimum Video Resolution

1024 x 768

Color Depth

16 Bit or Higher

Display Properties

96 DPI only

Minimum Monitor Size

17"

200 KBPS or DSL Internet connection speed or greater (click here to test your bandwidth)

Yes

Communication ports and IP addresses
  • The domain certiport.com needs to be accessible.
  • The following IP addresses
    • 216.36.45.201 www.certiport.com
    • 216.36.45.202 certprep.certiport.com
    • 216.36.45.203 iQc.certiport.com
    • 216.36.45.204 info.certiport.com
    • 216.36.45.205 Digital Literacy
    • 216.36.45.206 MySpeed
    • 216.36.40.134 CertiportTerminal Server
    • 216.36.40.135 Certiport Terminal Server
    • 216.36.40.144 Certiport FTP
    • 216.36.40.145 Certiport FTP

    All need to have full access through ports 80 (HTTP) and 443 (HTTPS) 216.36.40.144 and 216.36.40.145 need access through port 21 TCP

  • HTTP redirects needs to be permitted (these are all completed within the certiport.com domain).
  • BrowserLockdown2.exe is started by the ActiveX control when Lockdown is engaged at the beginning of an exam. If the Testing Center's security software (firewall, antivirus, anti-spyware, etc.) is not configured to allow this program the same rights as Internet Explorer to access the internet, you may experience:
    • A white screen when the exam attempts to start.
    • The tutorial loads and works but some or all of the exam content does not load
    • Questions start loading but never complete
  • Note:If the internet is accessed through an authenticating proxy server and the system is not configured to automatically pass credentials to it, you will experience the symptoms listed above.
  • Security configurations should be changed so that full access to the internet is given to BrowserLockdown2.exe — usually by the IT department or personnel due to access rights.

Pop-up blockers including Google, Yahoo, and other Internet Explorer-installed blockers and automatic updates

Turned Off

Java

current version

Adobe Flash Player

current version

Adobe Reader

current version

.Net Framework

.Net 3.5
The install of the iQsystem will automatically install it.

Restoring software

Software must be disabled during testing or testing PC will not keep user-tracking progress during test

Installed Printer

Yes

Supported Web Browsers

Internet Explorer 8 or 9

Supported Operating Systems

Microsoft® Windows® XP Professional (SP3)
Microsoft® Windows® Vista™ Business (SP2)
Microsoft® Windows®7 Professional (SP1)

Supported Microsoft® Office Versions

Microsoft® Office 2003 Professional (SP3)
Microsoft® Office 2007 Professional or Enterprise (SP2) (32 bit only)
Microsoft® Office 2010 Professional or Professional Plus (32 bit only)

iQsystem uses concurrent technology which uses hard-coded paths and the registry inside your machine to run. Other software can manipulate these settings. We recommend if iQsystem is on a machine that the machine have as few other software applications installed as possible.

ONLINE (PC) TESTING REQUIREMENTS TO RUN MTA, VISTA, IC³, IC³ GS3, STRATA, AUTODESK, INTUIT AND ACA EXAMS

Item

Required

Processor

Pentium® 4 1 GHz or better

RAM

1GB

Keyboard & Mouse (pointing device)

Yes

Minimum Video Resolution

1024 x 768

Color Depth

16 Bit or Higher

Display Properties

96 DPI only

Minimum Monitor Size

17"

200 KBPS or DSL Internet connection speed or greater (click here to test your bandwidth)

Yes

Minimum temporary Internet files disk space usage

512MB

Communication ports and IP addresses
  • The domain certiport.com needs to be accessible.
  • The following IP addresses
    • 216.36.45.201 www.certiport.com
    • 216.36.45.202 certprep.certiport.com
    • 216.36.45.203 iQc.certiport.com
    • 216.36.45.204 info.certiport.com
    • 216.36.45.205 Digital Literacy
    • 216.36.45.206 MySpeed
    • 216.36.40.134 CertiportTerminal Server
    • 216.36.40.135 Certiport Terminal Server
    • 216.36.40.144 Certiport FTP
    • 216.36.40.145 Certiport FTP

    All need to have full access through ports 80 (HTTP) and 443 (HTTPS) 216.36.40.144 and 216.36.40.145 need access through port 21 TCP

    • HTTP redirects needs to be permitted (these are all completed within the certiport.com domain).
  • BrowserLockdown2.exe is started by the ActiveX control when Lockdown is engaged at the beginning of an exam. If the Testing Center's security software (firewall, antivirus, anti-spyware, etc.) is not configured to allow this program the same rights as Internet Explorer to access the internet, you may experience:
    • A white screen when the exam attempts to start.
    • The tutorial loads and works but some or all of the exam content does not load
    • Questions start loading but never complete
  • Note:If the internet is accessed through an authenticating proxy server and the system is not configured to automatically pass credentials to it, you will experience the symptoms listed above.
  • Security configurations should be changed so that full access to the internet is given to BrowserLockdown2.exe — usually by the IT department or personnel due to access rights.

Pop-up blockers including Google, Yahoo, and other Internet Explorer-installed blockers and automatic updates

Turned Off

Java

current version

Adobe Flash Player

current version

Adobe Reader

current version

Restoring software

Software must be disabled during testing or testing PC will not keep user-tracking progress during test

.Net Framework

.Net 3.5.
We recommend using the Microsoft installation found
on Microsoft's website.

Browser Lockdown

Certiport Browser Lockdown 2 required

*.certiport.com added to trusted sites

Yes

Installed Printer

Yes

Supported Web Browsers

Internet Explorer 8 or 9

Supported Operating Systems

Microsoft® Windows® XP Professional (SP3)
Microsoft® Windows® Vista™ Business (SP2)
Microsoft® Windows® 7 Professional, 32 and 64 Bit (SP1)

ONLINE (MAC) TESTING REQUIREMENTS TO RUN MAC-COMPATIBLE ACA EXAMS

Item

Required

Processor

Core 2 Duo 1.8 or better

RAM

1GB

Keyboard & Mouse (pointing device)

Yes

Minimum Video Resolution

1024 x 768

Color Depth

16 Bit or Higher

Display Properties

96 DPI only

Minimum Monitor Size

17"

200 KBPS or DSL Internet connection speed or greater (click here to test your bandwidth)

Yes

Safari 4 or greater

Yes

Communication ports and IP addresses
  • The domain certiport.com needs to be accessible.
  • The following IP addresses
    • 216.36.45.201 www.certiport.com
    • 216.36.45.202 certprep.certiport.com
    • 216.36.45.203 iQc.certiport.com
    • 216.36.45.204 info.certiport.com
    • 216.36.45.205 Digital Literacy
    • 216.36.45.206 MySpeed
    • 216.36.40.134 CertiportTerminal Server
    • 216.36.40.135 Certiport Terminal Server
    • 216.36.40.144 Certiport FTP
    • 216.36.40.145 Certiport FTP

    All need to have full access through ports 80 (HTTP) and 443 (HTTPS) 216.36.40.144 and 216.36.40.145 need access through port 21 TCP

    • HTTP redirects needs to be permitted (these are all completed within the certiport.com domain).

Pop-up blockers including Google, Yahoo, and other browser-installed blockers and automatic updates

Turned Off

Adobe Flash Player

current version

Adobe Reader

current version

Restoring software

Software must be disabled during testing or testing computer will not keep user-tracking progress during test

Installed Printer

Yes

Supported Web Browsers

Safari 4 or greater

Supported Operating Systems

MAC OS X Leopard
MAC OS X Snow Leopard