Technical Requirements

Specific requirements must be met to ensure that Certiport exams are delivered in a compatible and consistent environment. Please examine the requirements below to learn more about what it takes to deliver exams as a Certiport Authorized Testing Center.

Note: Exams can not be delivered during times of periodic maintenance. For upcoming system maintenance information please click here.

Find requirements by Program Name:

  1. Microsoft® Office Specialist Exams (MOS 2007–2010)
  2. Microsoft® Office Specialist 2013 Exams (Console 8 Only)
  3. Microsoft® Technology Associate Exams (MTA)
  4. Microsoft® Certified Educator Exam (MCE)
  5. IC3® Exams
  6. IC3 GS3 & GS4 Exams
  7. Adobe® Certified Associate Exams
  8. Autodesk Certified User Exams
  9. Intuit Quickbooks Certified User Exams
  10. CompTIA Strata Exams
  11. HP ATA Exams

Find requirements by Exam Delivery Solution:

  1. Console 8 Testing Requirements
  2. iQsystem 7 Testing Requirements
  3. Online (PC) Testing Requirements
  4. Online (MAC) Testing Requirements
MICROSOFT® OFFICE SPECIALIST (MOS) EXAMS 2007-2010

Please Note: All Microsoft® Office Specialist exams require a complete installation of the Office Suite. Only one Office Suite may be installed per machine and only the 32-bit versions are supported. Installations must be patched to the Service Pack level posted in the details below.

Microsoft® Office 2007 Professional or Enterprise – Word, Word Expert, Excel, Excel Expert, PowerPoint, Outlook, and Access – iQsystem 7 Delivered Testing Only

Microsoft® Office 2010 Professional or Professional Plus (32-bit only) – Word, Word Expert, Excel, Excel Expert, Access, Outlook, PowerPoint, *SharePoint and *OneNote – iQsystem 7 Delivered Testing for the Microsoft Office exams. **SharePoint and OneNote are delivered with the Online (PC) testing delivery system.


MICROSOFT® OFFICE SPECIALIST (MOS) EXAMS 2013

Requires a complete installation of the Office 2013 Suite. Only one Office Suite may be installed per machine and only the 32-bit versions are supported. Installations must be patched to the Service Pack level posted in the details below.

Microsoft® Office 2013 Professional, Professional Plus, or Office 365 (32-bit only)Console 8 Delivered Testing Only. Click here to see the MOS 2013 exam release date calendar. Please click here for an FAQ on Office 365 as it relates to our Console 8 software.

*Please Note: Console 8 was designed by Certiport to be compatible with any of our supported Operating Systems (Windows XP, Windows Vista, Windows 7, and Windows 8/8.1). However, Microsoft has designed the Office 2013 software to be compatible with Windows 7 and Windows 8/8.1 only. Accordingly, if Console 8 is installed on Windows XP or Windows Vista, it can only deliver MOS 2010 exams. If installed on Windows 7 or Windows 8/8.1, Console 8 can deliver either MOS 2010 or MOS 2013 exams.

MICROSOFT® TECHNOLOGY ASSOCIATE EXAMS (MTA)

MTA Exams –Windows Operating System Fundamentals, Software Development Fundamentals (C#), Software Development Fundamentals (VB), Windows Development Fundamentals, Web Development Fundamentals (C#), Web Development Fundamentals (VB), Database Administration Fundamentals, Windows Server Administration, Networking Fundamentals and Security Fundamentals, Microsoft .NET Fundamentals (C#), Microsoft .NET Fundamentals (VB), Gaming Development Fundamentals and Mobile Developmnet Fundamentals, Software Testing Fundamentals – Online (PC) Delivered Testing Only


MICROSOFT® CERTIFIED EDUCATOR EXAM (MCE)

MCE Exam – Technology Literacy for Educators (62-193) – Online (PC) Delivered Testing Only


IC3® EXAMS

IC3 2005 (Win XP/Office 2003) – Key Applications, Computing Fundamentals, and Living Online – iQsystem 7, Online (PC), and Delivered Testing

IC3 2007 (Win Vista/Office 2007) – Key Applications, Computing Fundamentals, and Living Online – iQsystem 7, Online (PC), and Delivered Testing

Note: Every IC3 certification is comprised of three separate exams: Key Applications, Computing Fundamentals, and Living Online. All exam parts must be passed in order to obtain the certification.


IC3® GS3 & GS4 EXAMS

IC3 GS3 (Win Vista/Office 2007) – Key Applications, Computing Fundamentals, and Living Online – Online (PC) and Online (MAC) Delivered Testing

IC3 GS3 Refresh (Win 7/Office 2010) – Key Applications, Computing Fundamentals, and Living Online – Online (PC) Delivered Testing Only

IC3 GS4 (Win 7/Office 2010 w/ Cloud Computing) – Key Applications, Computing Fundamentals, and Living Online – Console 8, Online (PC), and Online (MAC) Delivered Testing

Note: Every IC3 certification is comprised of three separate exams: Key Applications, Computing Fundamentals, and Living Online. All exam parts must be passed in order to obtain the certification.


ADOBE® CERTIFIED ASSOCIATE (ACA) EXAMS

Adobe (CS5) Flash, Photoshop, Premiere Pro, and DreamweaverOnline (PC) and Online (MAC) Delivered Testing

Adobe (CS6) Flash, Photoshop, Premiere Pro and DreamweaverOnline (PC) and Online (MAC) Delivered Testing

Adobe ACA – InDesign and IllustratorOnline (PC) and Online (MAC) Delivered Testing


AUTODESK CERTIFIED USER EXAMS

Autodesk AutoCAD Certified User– Exam - Online (PC) Delivered Testing Only

Autodesk Inventor Certified User - Imperial– - Online (PC) Delivered Testing Only

Autodesk Inventor Certified User - Metric– - Online (PC) Delivered Testing Only

Autodesk Revit Architecture Certified User Exam - Imperial - Online (PC) Delivered Testing Only

Autodesk Revit Architecture Certified User Exam - Metric - Online (PC) Delivered Testing Only

Autodesk Maya Certified User– Exam - Online (PC) Delivered Testing Only

Autodesk 3ds Max Certified User Exam– - Online (PC) Delivered Testing Only


INTUIT QUICKBOOKS Certified User Exams

Intuit Quickbooks Certified User 2012 and Intuit Quickbooks Certified User 2013 – Online (PC) Delivered Testing Only


COMPTIA STRATA EXAMS

Fundamentals of PC Functionality Exam (FC0-U11), fundamentals of PC Technology Exam (FC0-U21), IT Fundamentals (FC0-U41), PC Hardware Technology Engineer (FC0-1010 and PC Operating System Engineer (FC0-210) – Online (PC) Delivered Testing Only


HP ACCREDITED TECHNICAL ASSOCIATE (ATA) EXAMS

HP ATA - IT for Business, HP ATA Cloud, HP ATA Connected Devices, HP ATA Networks and HP ATA Servers and Storage– Online (PC) Delivered Testing Only


iQSYSTEM 7 TESTING REQUIREMENTS TO RUN MOS 2007–2010 AND IC3 EXAMS

Item

Required

Processor

Pentium® 4 1 GHz or higher

RAM

MOS 2007 & 2010 = 1GB
IC3 = 512MB

Complete local administrator rights (no group policies) to install and deliver

Yes

Hard Drive: Free Space (after Office and Windows install)

5GB

Keyboard & Mouse (pointing device)

Yes

Minimum Video Resolution

1024 x 768

Color Depth

16-bit or Higher

Display Properties

96 DPI only

Minimum Monitor Size

17"

256 KBPS or DSL Internet connection speed or greater (click here to test your bandwidth)

Yes

Communication ports
and IP addresses


  • The domain certiport.com needs to be accessible.
  • The following IP addresses
    • 216.36.45.201 www.certiport.com
    • 216.36.45.202 certprep.certiport.com
    • 216.36.45.203 iQc.certiport.com
    • 216.36.45.204 info.certiport.com
    • 216.36.45.205 Digital Literacy
    • 216.36.45.206 MySpeed
    • 216.36.40.134 CertiportTerminal Server
    • 216.36.40.135 Certiport Terminal Server
    • 216.36.40.144 Certiport FTP
    • 216.36.40.145 Certiport FTP

    All need to have full access through ports 80 (HTTP) and 443 (HTTPS) 216.36.40.144 and 216.36.40.145 need access through port 21 TCP

  • HTTP redirects needs to be permitted (these are all completed within the certiport.com domain).
  • BrowserLockdown3.exe is started by the ActiveX control when Lockdown is engaged at the beginning of an exam. If the Testing Center's security software (firewall, antivirus, anti-spyware, etc.) is not configured to allow this program the same rights as Internet Explorer to access the internet, you may experience:
    • A white screen when the exam attempts to start.
    • The tutorial loads and works but some or all of the exam content does not load
    • Questions start loading but never complete
  • Note:If the internet is accessed through an authenticating proxy server and the system is not configured to automatically pass credentials to it, you will experience the symptoms listed above.
  • Security configurations should be changed so that full access to the internet is given to BrowserLockdown3.exe — usually by the IT department or personnel due to access rights.

Pop-up blockers including Google, Yahoo, and other Internet Explorer-installed blockers and automatic updates

Turned Off

Java

current version

Adobe Flash Player
Adobe Flash Player Plugin

current version
version 13

Adobe Reader

current version

.NET Framework

.NET 3.5
The install of the iQsystem will automatically install it.

Restoring software

Software must be disabled during testing or testing PC will not keep user-tracking progress during test

Installed Printer

Yes

Supported Web Browsers

Internet Explorer 8, 9, 10, or 11 (32-bit versions only)

Supported Operating Systems

Microsoft® Windows® XP Professional (SP3)
Microsoft® Windows® Vista™ Business, 32 and 64-bit (SP2)
Microsoft® Windows®7 Professional, 32 and 64-bit (SP1)
Microsoft® Windows®8 Professional, 32 and 64-bit
Microsoft® Windows®8.1 Professional, 32 and 64-bit

Supported Microsoft® Office Versions

Microsoft® Office 2007 Professional or Enterprise (SP2)
Microsoft® Office 2010 Professional or Professional Plus (SP2) - 32-bit only

iQsystem 7 uses concurrent technology which uses hard-coded paths and registry changes on your machine to run. Other software can manipulate or prevent these settings. We recommend that iQsystem 7 be installed on a machine that has as few other software applications installed as possible.

Software must be installed locally in a dedicated (fat client) environment; thin/zero/web/citrix clients are not supported.


CONSOLE 8 TESTING REQUIREMENTS TO RUN MOS 2010 - 2013 AND IC3 GS4 EXAMS

Item

Required

Processor

Pentium® 4 1 GHz or higher

RAM

2GB

Complete local administrator rights (no group policies) to install and deliver

Yes

Hard Drive: Free Space (after Office and Windows install)

5GB

Keyboard & Mouse (pointing device)

Yes

Minimum Video Resolution

1024 x 768

256 KBPS or DSL Internet connection speed or greater (click here to test your bandwidth)

Yes

Communication ports and IP addresses

Setup

Pop-up blockers including Internet Explorer

Turned Off

Adobe Flash Player
Adobe Flash Player Plugin

current version
version 13

Adobe Reader

current version

Java

current version

.NET Framework

Requirements for MOS Delivery Only:

  • All Windows Versions: .NET 4.0 or .NET 4.5

*Requirements for IC3 GS4 Delivery:

  • Windows XP Users: .NET 2.0 or .NET 3.5 in addition to .NET 4.0
  • Windows Vista / Windows 7 Users: .NET 3.5 is already built into these versions of Windows so only .NET 4.0 will need to be present
  • Windows 8 / Windows 8.1 Users: .NET 4.0 or 4.5 is already built into these versions of Windows so only .NET 3.5 will need to be installed
*Note: You must install .NET prerequisites prior to installing the IC3 GS4 driver component via Console 8 update services.

Restoring software

Software must be disabled during testing or testing PC will not keep user-tracking progress during test

Installed Printer

Yes

Supported Web Browsers

Internet Explorer 8, 9, 10, or 11 (32-bit versions only)

Supported Operating Systems** (See Note)

*Microsoft® Windows® XP Professional (SP3) - (XP supported with MOS 2010 delivery only)
*Microsoft® Windows® Vista Business, 32 and 64-bit (SP2) - (Vista supported with MOS 2010 delivery only)
Microsoft® Windows®7 Professional, 32 and 64-bit (SP1) - (supports both MOS 2010 and MOS 2013 delivery)
Microsoft® Windows®8 Professional, 32 and 64-bit - (supports both MOS 2010 and MOS 2013 delivery)
Microsoft® Windows®8.1 Professional, 32 and 64-bit - (supports both MOS 2010 and MOS 2013 delivery)

Supported Microsoft® Office Versions

Microsoft® Office 2010 Professional or Professional Plus (SP2) - 32-bit only
Microsoft® Office 365 - 32-bit only
Microsoft® Office 2013 Professional or Professional Plus (32-bit only)

Console 8 uses concurrent technology which uses hard-coded paths and registry changes on your machine to run. Other software can manipulate or prevent these settings. We recommend that Console 8 be installed on a machine that has as few other software applications installed as possible.

Software must be installed locally in a dedicated (fat client) environment; thin/zero/web/citrix clients are not supported.


ONLINE (PC) TESTING REQUIREMENTS TO RUN MTA, MCE, VISTA, IC3, IC3 GS3, IC3 GS4, STRATA, HP ATA, AUTODESK, INTUIT, MOS OFFICE 365, MOS SHAREPOINT, MOS ONENOTE AND ACA EXAMS

Item

Required

Processor

Pentium® 4 1 GHz or higher

RAM

1GB

Keyboard & Mouse (pointing device)

Yes

Minimum Video Resolution

1024 x 768

Color Depth

16-bit or Higher

Display Properties

96 DPI only

Minimum Monitor Size

17"

200 KBPS or DSL Internet connection speed or greater (click here to test your bandwidth)

Yes

Minimum temporary Internet files disk space usage

512MB

Communication ports
and IP addresses


  • The domain certiport.com needs to be accessible.
  • The following IP addresses
    • 216.36.45.201 www.certiport.com
    • 216.36.45.202 certprep.certiport.com
    • 216.36.45.203 iQc.certiport.com
    • 216.36.45.204 info.certiport.com
    • 216.36.45.205 Digital Literacy
    • 216.36.45.206 MySpeed
    • 216.36.40.134 CertiportTerminal Server
    • 216.36.40.135 Certiport Terminal Server
    • 216.36.40.144 Certiport FTP
    • 216.36.40.145 Certiport FTP

    All need to have full access through ports 80 (HTTP) and 443 (HTTPS) 216.36.40.144 and 216.36.40.145 need access through port 21 TCP

    • HTTP redirects needs to be permitted (these are all completed within the certiport.com domain).
  • BrowserLockdown3.exe is started by the ActiveX control when Lockdown is engaged at the beginning of an exam. If the Testing Center's security software (firewall, antivirus, anti-spyware, etc.) is not configured to allow this program the same rights as Internet Explorer to access the internet, you may experience:
    • A white screen when the exam attempts to start.
    • The tutorial loads and works but some or all of the exam content does not load
    • Questions start loading but never complete
  • Note:If the internet is accessed through an authenticating proxy server and the system is not configured to automatically pass credentials to it, you will experience the symptoms listed above.
  • Security configurations should be changed so that full access to the internet is given to BrowserLockdown3.exe — usually by the IT department or personnel due to access rights.

Pop-up blockers including Google, Yahoo, and other Internet Explorer-installed blockers and automatic updates

Turned Off

Java

current version

Adobe Flash Player
Adobe Flash Player Plugin

current version
version 13

Adobe Reader

current version

Restoring software

Software must be disabled during testing or testing PC will not keep user-tracking progress during test

.NET Framework

Both .NET 3.5
(download here)
and .NET 4.0
(download here)
are required.
It is recommended you install the .NET Framework before installing Browser Lockdown.

Browser Lockdown

Certiport Browser Lockdown 3 required

*.certiport.com added to trusted sites

Yes

Installed Printer

Yes

Supported Web Browsers

Internet Explorer 8, 9, 10, or 11 (32-bit versions only)

Supported Operating Systems

Microsoft® Windows® XP Professional (SP3)
Microsoft® Windows® Vista™ Business (SP2)
Microsoft® Windows® 7 Professional, 32 and 64-bit (SP1)
Microsoft® Windows® 8 Professional, 32 and 64-bit
Microsoft® Windows® 8.1 Professional, 32 and 64-bit

Software must be installed locally in a dedicated (fat client) environment; thin/zero/web/citrix clients are not supported.


ONLINE (MAC) TESTING REQUIREMENTS TO RUN MAC-COMPATIBLE ACA AND IC3 EXAMS

Item

Required

Processor

Core 2 Duo® 1.8 GHz or higher

RAM

1GB

Keyboard & Mouse (pointing device)

Yes

Minimum Video Resolution

1024 x 768

Color Depth

16-bit or Higher

Display Properties

96 DPI only

Minimum Monitor Size

17"

200 KBPS or DSL Internet connection speed or greater (click here to test your bandwidth)

Yes

Safari 4 or greater

Yes

Communication ports
and IP addresses


  • The domain certiport.com needs to be accessible.
  • The following IP addresses
    • 216.36.45.201 www.certiport.com
    • 216.36.45.202 certprep.certiport.com
    • 216.36.45.203 iQc.certiport.com
    • 216.36.45.204 info.certiport.com
    • 216.36.45.205 Digital Literacy
    • 216.36.45.206 MySpeed
    • 216.36.40.134 CertiportTerminal Server
    • 216.36.40.135 Certiport Terminal Server
    • 216.36.40.144 Certiport FTP
    • 216.36.40.145 Certiport FTP

    All need to have full access through ports 80 (HTTP) and 443 (HTTPS) 216.36.40.144 and 216.36.40.145 need access through port 21 TCP

    • HTTP redirects needs to be permitted (these are all completed within the certiport.com domain).

Pop-up blockers including Google, Yahoo, and other browser-installed blockers and automatic updates

Turned Off

Adobe Flash Player

current version

Adobe Reader

current version

Restoring software

Software must be disabled during testing or testing computer will not keep user-tracking progress during test

Installed Printer

Yes

Supported Web Browsers

Safari 4 or greater (32-bit only) for
ACA InDesign & Illustrator Exams

Google Chrome (32-bit only) for all MAC Compatible Exams except for ACA InDesign & Illustrator

Supported Operating Systems

MAC OS X (v. 10.5) Leopard
MAC OS X (v. 10.6) Snow Leopard
MAC OS X (v. 10.7) Lion
MAC OS X (v. 10.8) Mountain Lion
MAC OS X (v. 10.9) Mavericks

Software must be installed locally in a dedicated (fat client) environment; thin/zero/web/citrix clients are not supported.