Technical Support Center

Customer Service Support Page

Support FAQs
Quick Reference Guides
Certiport Testing Center Training

Server Maintenance Outages and Software Updates
Support Outside of the United States
Contact a Sales Consultant
Holiday Hours Calendar


Test Candidates:

Contact Certiport Support

A) Chat

B) Phone

Mon - Fri: 6 am - 5 pm (Mountain Time)
(888) 999-9830 option 9

For support outside of the United States:

For Test Candidates:
Please locate the representative in your country by clicking here.

For Certiport Authorized Partners:
Please login to the website and view the Contact Us page.

C) Email (Responses within 1 business day)

Email extended hours for Urgent Support Issues:
Sat, Sun, & U.S. holidays: 8 am - 6 pm (
Receive an email response within 2 hours during this time.

Only use this contact method if your issue cannot wait until normal business hours.
No response to this email address will be given during normal business hours.

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