Important Notices

The following page lists important notifications first published in our newsletters or through official channels regarding exam products, delivery systems, security, and our support thereof.


2017 Notices:

Intuit QuickBooks Certified User Retirements

Republished July 2017

As a reminder: Certiport retired all QuickBooks exams from the Certiport Online Delivery System for Windows (LMS) on June 30, 2017. Moving to and learning the Console 8 system is required to continue delivering the Intuit QuickBooks Certified User exams.

The retirement of the Intuit QuickBooks Certified User 2013 exam took place on June 30, 2017, as well.

With the release of the Intuit QuickBooks Certified User 2017 Exam in July 2017, Certiport will be retiring the Intuit QuickBooks Certified User 2014 exam on October 31, 2017.

Console 8.6.0 Release Overview

Published June 2017

The Console 8.6 release includes major improvements to the updating process’ making it easier to manage updates within your CATC environment. Update Includes:

  1. Simplified UI for installing and configuring the system
  2. Easy management of updates:
    • Automatically install updates
    • Simple UI
    • Only see updates for exams you've downloaded

IMPORTANT! Console 8 software requirements have changed. For stability and security issues we have update Console 8.6 and its components to use .NET 4.5.2. Before installing this update please verify that your system has this version of .NET installed.

Additionally, this release includes stability, security and other enhancements to improve the test taking experience.

This update will be release as an “Optional” update in all languages starting with English in the next few weeks. Check the CAP newsletter weekly for upcoming release dates. It’s recommended that ALL CATC’s take this update at their earliest convenience.

There are two ways to access the update:

  1. From the Console home screen, click on the Updates tiles, expand System Update and select all system updates available. Follow the standard installation process to install the update.
  2. Alternatively, when the update is released in the next few weeks you can download the new Console 8.6 installer from www.certiport.com > Training & Tools > Console 8 Installer.

Please continue to check the CAP newsletter for updated information and release dates.

Global Maintenance Outage

Published June 2017

On Saturday, June 24th, 2017, from 8am to 12pm MDT Certiport will undergo our second periodic server maintenance of the year:

  • London: 3 pm to 7 pm
  • Hong Kong: 10 pm to 2 am

Note: You will not be able to administer exams during this time.

For additional information on the outage, or to see other dates and times for maintenance dates throughout 2017, please see our System Maintenance Page.

English MTA Networking Exam Rescore

Published April 2017

Microsoft and Certiport perform regular Psychometric evaluations of all Microsoft Technology Associate (MTA) Exams to ensure question quality and exam performance.

On Monday, April 24, 2017, Certiport will Rescore the English MTA Networking Fundamentals exam for candidates. This rescore will only move a candidate's score up by one question if they were impacted.

One question had an incorrect graphic. Candidates who did not received credit for this question will be given credit. A very small percentage of candidates will move from fail to pass on the exam and will be emailed directly. All impacted candidates will see a change in their score report at Certiport. Not all candidates who took the exam during this time period will see a change in their score.

The graphic was corrected on the MTA Networking Fundamentals exam release on March 28, 2017.

Important Maintenance Notification

Published April 2017

We have heard you loud and clear and we recognize the importance of having a smooth and trouble-free testing experience as students prepare for end of semester testing with our certification offerings. To that end, and to mitigate any testing disruption, we will not be doing any Console or exam content updates to our English products between now and June 26, 2017.

Stay tuned for June 27, 2017 and beyond as new updates will be coming to our offerings as you prepare for the new school year. We will continue to provide updates to our maintenance schedule via this CATC newsletter. We recommend that you notify your IT Administrator regarding this maintenance schedule. Should you have any questions, please contact us at 888-999-9830 extension 1.

ESB/ ACE/ IC3 Exam Updates

Published March 2017

There will be updates made to the following exams on Monday, March 13, 2017:

  • Entrepreneurship & Small Business exam. The update will fix a glitch with the calculator.
  • ACE CC 2015 Photoshop, Illustrator, InDesign, Dreamweaver, Premiere Pro. Exam names will be updated to include CC 2015.
  • IC3 GS4 Spark English. Minor content updates.
  • IC3 Spark Key Applications Vietnamese. Minor content updates.

Centers should install the updates before continuing testing for these exams.

English MTA 98-365 Windows Server Exam Update and Upcoming Updates

Published March 2017

On March 8, 2017, an update for the MTA 98-365 Windows Server Exam will be released. On a regular basis there is psychometric work done for the exam and this update incorporates those small changes.

Over the next month, we also release these psychometric updates to the following MTA exams in English:

  • 361 Software Development Fundamentals
  • 364 Database Fundamentals
  • 366 Networking Fundamentals
  • 367 Security Fundamentals
  • 368 Mobility and Device Fundamentals
  • 369 Cloud Fundamentals
  • 375 HTML5 Application Development Fundamentals


MOS Excel 2016 Rescore on March 9, 2017

Published March 2017

On March 9, 2017, Certiport will perform a rescore on all MOS Excel 2016 results. The slight change in cut score that was recently released will be reflected in all scores for individual candidates. Those candidates that move from a fail to pass will be emailed individually.

ACA Dreamweaver CC 2015 English Update

Published February 2017

Please be aware that there is a required update for ACA Dreamweaver CC 2015 English Exams that will occur Monday, February 27th. This will require a download and update in Console 8 before testing.

MOS Access 2016 Exam Update

Published February 2017

The MOS Access 2016 Exam in English will receive an update on February 27, 2017. The update includes general maintenance of the exam. Centers will need to make the update before continuing testing.

Adobe Certified Associate (ACA) CC 2013 Official Retirement

Published February 2017

With the release of the ACA CC 2015 exams, Certiport will retire all ACA CC 2013 exams on July 31, 2017 for English, Spanish, Korean, Japanese, and Chinese Traditional.

English MOS Outlook 2013 Update

Published February 2017

The MOS Outlook 2013 Exam in English will receive an update on February 20, 2017. The update includes general maintenance of the exam. Centers will need to make the update before continuing testing.

ACU AutoCAD Tutorial Update

Published February 2017

As part of our ongoing commitment to provide the highest quality exam experience possible, Certiport is releasing an update to the ACU AutoCAD Live-in-the-Application exam in Console 8. These changes will simplify and clarify some language associated with this exam’s tutorial. As a result, it will be necessary for Certiport Authorized Testing Centers currently delivering AutoCAD Live-in-the-Application to make appropriate updates on their testing center systems prior to administering future exams.

QuickBooks Exam Delivery Retirement

Published February 2017

Certiport will be retiring all QuickBooks exams off of the Certiport Online Delivery System (LMS) on June 30th, 2017. All QBCU exams are now available with our Console 8 delivery system, so moving to and learning the Console 8 system is encouraged as soon as possible.

For more information on Console 8 please click here.

Upcoming Server Maintenance

Published January 2017

On Saturday, February 11th, 2017, from 8am to 12pm MST Certiport will undergo our first periodic server maintenance of the year:

  • London: 3 pm to 7 pm
  • Hong Kong: 11 pm to 3 am

Note: You will not be able to administer exams during this time.

For additional information on the outage, or to see other dates and times for maintenance dates throughout 2017, please see our System Maintenance Page.

MTA Exam 98-365 to Remain in Lineup

Published January 2017

98-365 Windows Server Administration Fundamentals is no longer scheduled to retire as previously announced, and will have an update during 2017 to bring this exam current with the market technologies.


2016 Notices:

MTA Exams on Online/LMS to be Retired

Republished Q4 2016: Upcoming Retirement

On December 31, 2016, the MTA exams will be retired on the LMS (Online) system. They will continue to be available on Console going forward.

Periodic Server Maintenance

Republished September 2016

On Saturday, September 24th, 2016, from 8am to 12pm MDT Certiport will undergo the second periodic server maintenance of the year:

  • London: 3 pm to 7 pm
  • Hong Kong: 10 pm to 2 am

Note: You will not be able to administer exams during this time.

For additional information on the outage, or to see other dates and times for maintenance dates throughout 2016, please see our System Maintenance Page.


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