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Retake Policy

A Candidate may use a retake voucher to retake a failed exam. The retake policy varies based on the exam certification.

Please view the retake policy for the corresponding certification below for each program.

Certiport Centers shall enforce, and certification candidates shall observe, the following retake policies:

Microsoft Office Specialist Microsfot Technology Associate HP Accredited Technical Associate Adobe Certified Associate Autodesk Certified User QuickBooks Certified User Internet and Computing Core Certification CompTIA Strata